Credit and Collection Analyst

Location(s)

Montreal, QC (Canada)

Job Description

Reporting to the Credit Manager, the incumbent of this position is accountable mainly for the collection and maintenance for local and international accounts. The chosen candidate will be responsible to:
 
  • Analyse daily customer accounts and carry out account tracking activities;
  • Follow up on payments and discrepancies;
  • Investigate and resolve customer queries;
  • Prepare bank deposits and apply payments daily;
  • Provide credit reference upon request;
  • Reconciliation of customer accounts;
  • Assist with month end reporting and closing;
  • Maintain a courteous and harmonious business relationship internally and with customers;
  • Ensure that credit rules and procedures are applied in accordance within the guidelines.

Requirements

 
  • DEP-DEC in Business or Accounting
  • 3+ years of relevant experience
  • Intermediary MS Office (Excel, Outlook and Word)
  • Excellent oral and written communication skills, French and English
  • Team player with the ability to take initiative
  • Be diplomatic, organized, meticulous and dynamic
  • Ability to listen and negotiate
  • Analytical mind and attention to detail, be results-oriented
  • Knowledge of banking and bank guarantees would be beneficial

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IgnitionWeb High-Touch Communications