Business Analyst IT
Location(s)
Montreal, QC (Canada)Job Description
The Business Analyst IT shall be responsible for performing strategic business analyses for various departments in support of corporate goals and objectives. This includes cataloguing and documenting business processes and sub-processes in order to discover inefficiencies. The Business Analyst IT will also re-engineer processes and sub-processes as necessary for the purpose of determining and meeting the company's technology plans. As such, this individual will be the main liaison between the IT department and business units.Main functions
- Research and review processes that support business functions and system requirements.
- Flowchart business processes to define operational activities, procedures, and models.
- Collaborate with project managers, system owners, and end users to further refine business operations requirements and goals.
- Analyze the effectiveness and efficiency of business processes and develop strategies for enhancing them (cost value, cycle-time, value stream mapping, activity value analysis, etc.)
- Identify omissions and errors in business requirements by conducting feasibility studies.
- Evaluate findings to develop new processes.
- Create and/or prototype new procedures to enhance business processes, operations, and data flow.
- Perform analysis of job impact on business users; monitor impact scenarios throughout development and implementation life cycles.
- Design, develop, and distribute training for impacted business users.
- Integrate new or revised business processes for incorporation into strategic decision making.
- Prepare technical reports for use by IT staff personnel in support of technical services activities.
- Manage and coordinate research and/or survey databases, as applicable.
- Perform data analyses as requested; develop and present ad hoc reports in support of various business process initiatives both internally and externally.
- Provide consultative and technical support to the executive team and other strategic decision-making groups.
- Conduct system requirements and regression testing.
- Manage, coordinate, and evaluate the efforts of third-party consultants engaged in contracted business process activities.
Requirements
Education- University degree in computer science, or business administration required or equivalent relevant experience.
- Minimum 10 years’ experience in development application.
- 5+ years' direct work experience as a business analyst.
- Demonstrated experience modeling and mapping business processes using proven methodologies and models.
- Extensive ERP experience.
- Demonstrated experience analyzing business and technical requirements.
- Expertise in designing, developing, and implementing re-engineered business processes and associated software and hardware.
- Direct knowledge of database management and various data retrieval methodologies, including data importing to spreadsheets, graphs, etc.
- Ability to write operational procedures in both technical and user-oriented language.
- Ability to troubleshoot business process changes, errors, and subsequent modifications; must be able to do this with the work of other analysts.