Credit and Collection Analyst

Location(s)

Job Description

Responsibilities

• Analyse daily customer accounts and carry out account tracking activities;
• Follow up on payments and discrepancies;
• Investigate and resolve customer queries;
• Prepare bank deposits and apply payments daily;
• Provide credit reference upon request;
• Reconciliation of customer accounts;
• Assist with month end reporting and closing;
• Maintain a courteous and harmonious business relationship internally and with customers;
• Ensure that credit rules and procedures are applied in accordance within the guidelines;Reporting to the Credit Manager, the incumbent of this position is accountable mainly for the collection and maintenance for local and international accounts.

Requirements

• DEP-DEC in Business or Accounting;
• 3+ years of relevant experience;
• Intermediary MS Office (Excel, Outlook and Word);
• Excellent oral and written communication skills, French and English;
• Team player with the ability to take initiative;
• Be diplomatic, organized, meticulous and dynamic;
• Ability to listen and negotiate;
• Analytical mind and attention to detail, be results-oriented;
• Knowledge of banking and bank guarantees would be beneficial;