Credit and Collection Analyst

Location(s)

Job Description

• Analyse customer accounts and carry out account tracking activities daily.

• Prepare bank deposits and apply payments daily.

• Follow up on payments and discrepancies.

• Investigate and resolve customer queries.

• Provide credit reference upon request.

• Reconcile customer accounts.

• Assist with month end reporting and closing.

• Maintain a courteous and harmonious business relationship internally and with customers.

• Ensure that credit rules and procedures are applied in accordance with guidelines.

Requirements

Education

• DEP in accounting or DEC in business administration.

Experience
 

• 3 to less than 5 years of relevant experience.

• Excellent oral and written communication skills in French and English.
• Good knowledge of Microsoft Office (Excel, Outlook and Word).
• Knowledge of banks and bank guarantees (asset).

• Team player with the ability to take initiative.
• Diplomatic, organized, meticulous and dynamic.
• Good listening skills.
• Ability to negotiate.
• Analytical mind and attention to detail.
• Results-oriented.

Enabling Core Competencies

Teamwork & Cooperation
Is willing and able to work cooperatively and supportively with colleagues; develops positive and open relationships with team members to solve problems and achieve business goals.
 
Results Orientation
Can be counted on to exceed expectations successfully; is constantly and consistently an excellent performer; is very bottom-line oriented; steadfastly pushes self and others for results.
 
Communications
Must have very good oral and written communication. Ability to lead discussion, workshop and meeting. Demonstrate assertiveness and capacity to influence.


Working Conditions

• Work in an office setting.